Global

State of CX Maturity and Best Practices

Wednesday, August 16, 2023 - 11:00am to 12:00pm EDT

MMA's first-ever Customer Experience benchmark study will not only introduce a quantified framework for CX, but will showcase best practices from CX leaders who have focused on aligning CX to their overall business strategy.

Region:

Global

Speakers:

Matthew Egol

Founder & CEO, JourneySpark Consulting

CX Subject Matter Expert, MMA Global

Vassilis Bakopoulos

SVP – Head of Industry Research

Marketing + Media Alliance

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Watch the Webinar:

MMA MATT Channel Measurement Tool - Changelog

All notable changes to this project will be documented in this file.

The format is based on Keep a Changelog, and this project adheres to Semantic Versioning.

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Ulta Beauty, Inc.

Guide

View SMARTIES China Rules and Guidelines

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View SMARTIES India Rules and Guidelines

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View SMARTIES Indonesia Rules and Guidelines

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View SMARTIES Vietnam Rules and Guidelines

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View SMARTIES Thailand Rules and Guidelines

Guide

View SMARTIES Philippines Rules and Guidelines

Guide

Global

Wednesday, August 16, 2023 - 11:00am to 12:00pm EDT

Speakers:

Watch the Webinar:

Ulta Beauty, Inc.

Pages

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