| Page 239 | MMA / Marketing + Media Alliance
Released: 
June, 2021
Region: 

The concept of selling through conversation is nothing new. It’s probably one of the oldest forms of commerce in the world. But in a 2015 post on Medium, hashtag inventor Chris Messina was the first person to use Conversational Commerce to mean eCommerce by way of a text chat.

Back in the day, SMS was one of the precursors of digital marketing, and maintained its stronghold over many years. Today, it has entered a new stage of development, opening up exciting new possibilities for brands when combined with other communication channels.

In a world of endless information flows, multichannel marketing offers marketers the best opportunities to engage with their audience and increase brand awareness. As the pandemic has shown, if a brand wants to adapt to a new reality, it must use its digital communication channels to the fullest.

Brand Safety Incident Management, Governance, and performance Management​

Nov 17, 2021 · Global

Learn how to deploy an action plan and process to minimize your brand’s exposure to potential fallout. ​

How to establish a performance management protocol for ongoing oversight and monitoring. Understand stakeholder responsibilities and best practices for holding agency partners accountable for ongoing performance and maintenance.

Brand Safety Tool and Vendor Management Best Practices, Resources & Budgeting for Brand Safety​

Oct 26, 2021 · Global

How to determine the costs associated with managing brand safety internally using existing capabilities, resources, and skillsets, as well as external partners/vendors.​

Identify non-paid brand safety solutions such as inclusion vs exclusion lists that don’t require using an outside vendor.​

How to assess, manage, and evaluate vendors based on your needs and their performance. Many of the topics and principles discussed in Chapter 3 will also be relevant inputs for this part of the process

Global Head of Ecommerce
Wavemaker

Testimonial Received for the webinar, Evolution of E-Commerce in Mature Markets - India's Next Growth Phase

Participating (in the webinar) was informative and stimulating – India is a market we watch closely, and to hear from leaders across the sectors is a brilliant opportunity and gives us a lot of food for thought.

Indonesia: Programmatic Should Not Be Problematic

Jul 14, 2021 · APAC

Watch the webinar

In the APAC region, Indonesia is one of the leading countries when it comes to mobile programmatic. Thanks to heavy mobile investment in Southeast Asia, advertisers are looking for more efficient ways to achieve their marketing goals. The effectiveness and efficiency of a programmatic campaign is encouraging marketers to increase their spends on the channels.

Shanti Tolani Arfitrianto Zulnaini Susanty Afkar Grace Amelia

Pages