CMO AI Transformation Summit Digital Resource Package | MMA / Marketing + Media Alliance

CMO AI Transformation Summit Digital Resource Package

A CMO's Playbook for AI Transformation

The secret to AI transformation isn't an "AI strategy"—it's using AI to fuel your business strategy. Google VP Torrence Boone shares the framework used by the world's biggest brands to solve core challenges and prove marketing's impact on revenue. This essential playbook reveals how top CMOs are moving past the "inspiration-to-action gap" to lead successful AI transformation. Learn the strategic "how-to" for scaling AI, driving customer-led growth, and securing your place as a core revenue driver.

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Google’s mission is to organise the world's information and make it universally accessible and useful. Through products and platforms like Search, Maps, Gmail, Android, Google Play, Google Cloud, Chrome and YouTube, Google plays a meaningful role in the daily lives of billions of people and has become one of the most widely-known companies in the world. Google is committed to developing AI responsibly to make its products and services even more helpful for everyone. Google is a subsidiary of Alphabet Inc.

Discover the possibilities of building on Llama

At Meta, we're pioneering an open source approach to generative AI development enabling everyone to safely benefit from our models and their powerful capabilities. Check out what companies around the world are building on top of Llama today.

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Agentic Maturity Model

The Agentic Maturity Model is a four-stage guide through adopting and scaling AI-driven agents—from simple rule-based bots to full multi-agent orchestration across domains. It emphasizes that successful AI agent deployment is not just technical, but involves data readiness, governance, and human-agent collaboration to unlock business value.

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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. It’s one open, deeply unified platform integrating your data, AI agents, and Customer 360 apps, so you can create a limitless workforce to scale faster, boost employee productivity, and grow customer relationships.

AI Transformation for Business Leaders

Executive AI workshops and keynotes by Shelly Palmer. Learn to apply AI, agents, and agentic systems to drive business innovation and strategy.

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MMA AI Leadership Think Tank

The transformative power of AI and its potential to reshape the marketing landscape is unprecedented. With a simple yet ambitious goal, MMA aims to drive improved business growth, deliver personalized experiences, and enhance operational efficiency through strategic AI utilization in marketing. MMA's AI Leadership Think Tank (ALTT) ensures that its members remain leaders in this generation's most important frontier of technological innovation.

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DAMIT

MMA Member Exclusive: Foundational training series that gets marketers hands-on with Generative AI, explaining how different systems work and their strengths and weaknesses using real-life examples and practical exercises. The training is based on the MIT Press book, The AI Conundrum, authored by Rex Briggs & Caleb Briggs, presenters of the training.

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Wednesday, November 12, 2025

12:45pm – 12:50pm Standard

Welcome

CEO
Marketing + Media Alliance (MMA)
Head of Americas Industry Relations
Google
12:50pm – 1:20pm Standard

The Race to AGI

The customer journey as we know it is over. AI is now making purchase decisions, search has become zero-click, and new toll booths are appearing at every digital touchpoint. We'll explore how leading brands are navigating agentic commerce, why your data strategy matters more than ever, and what CMOs must do now.
CEO
The Palmer Group
1:20pm – 1:30pm Networking

Group Discussion

1:30 PM – 1:40 PM Standard

Navigating Agentic AI: Brand Implications

The digital landscape is rapidly shifting with the emergence of agentic AI. Simon Whitcomb will discuss how these evolving AI capabilities impact the web, app, and search ecosystem. This session will highlight the critical implications for brands and offer actionable principles for adapting to this agentic evolution, ensuring a strong brand presence in a future driven by AI.
VP, Global Business Group, North America
Meta
1:40 PM – 1:55 PM Standard

Group Discussion

1:55 PM – 2:05 PM Standard

From Vision to Velocity: Leading AI Change

Hasbro’s Jessica Murphy joins Shelly Palmer for a candid fireside chat about what it takes to lead an AI transformation inside a global brand. They’ll explore the cultural, organizational, and leadership challenges that come with turning ambition into action. Real lessons from the front lines of change.
VP, Global Marketing Strategy & Operations
Hasbro
CEO
The Palmer Group
2:05 PM – 2:20 PM Standard

Group Discussion

2:20 PM – 2:30 PM Standard

The AI-Powered CMO: Redefining Growth, Influence, and the Human-Machine Partnership

The CMO mandate has fundamentally changed. Explore how AI is redefining growth, brand influence (for both humans and AI agents), and the critical balance between human creativity and AI amplification. As "Customer Zero," Martin Kihn will share Salesforce’s real-world use cases from marketing and beyond, demonstrating how we're optimizing pipeline and amplifying human creativity with AI
SVP Strategy, Marketing Cloud
Salesforce
2:30 PM – 2:45 PM Networking

Group Discussion

2:45 PM – 3:00 PM Networking

Networking Break

3:00 PM – 3:30 PM Breakout

Breakout Sessions

Agentic Consumer Bots (Agentic Commerce Optimization)

Answer Engine Optimization (AEO)

Identity Threat - Humans and Machines Working Together

3:35 PM – 3:50 PM Standard

Breakout Session Summaries

3:50 PM – 4:00 PM Standard

Future of marketing in the agentic era

Global Director, AI and Cloud for Marketers
Google
4:00 PM – 4:15 PM Standard

Group Discussion

4:15 PM – 4:25 PM Standard

AI and Retail Media

Jay and Shelly will discuss agentic planning and buying, and the internal process challenges of adopting new AI-driven approaches at scale. They’ll also examine the broader media landscape, why these capabilities matter now, and how Mastercard is positioning beyond core card processing.
SVP, Global Media & Agency Relations
Mastercard
CEO
The Palmer Group
4:25 PM – 4:40 PM Standard

Group Discussion

4:40 PM – 4:50 PM Standard

Rebuilding for the Future: How GM Transformed Marketing with AI

Marketing is being rewritten — by AI, by changing expectations, and by the need for growth that actually lasts. General Motors Chief Growth Officer Norm DeGreve joins Shelly Palmer for a candid conversation about what it takes to transform a legacy company into a modern marketing organization. They’ll discuss how GM rebuilt its marketing system for speed, creativity, and accountability — taking nearly a billion dollars out of spend while strengthening its brands. The conversation explores how AI is reshaping creativity and how leadership, discipline, and purpose turn technology into growth.
Chief Growth Officer
General Motors
CEO
The Palmer Group
4:50 PM – 4:55 PM Standard

Closing Remarks

CEO
Marketing + Media Alliance (MMA)
CEO
The Palmer Group
5:00 PM – 6:00 PM Standard

Cocktail Hour

Our Partners

 

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Andrew Somer
SVP Membership and Summit Partnerships
MMA Global
M: +1 646.717.2559
E: [email protected]