Webinar Sponsor:
Chris Babayode
Managing Director EMEA, MMA
Manuel Tönz
Customer Experience Advisor , SAS
Kına Demirel
Managing Director, Mimeda
Tomorrow’s customer journeys and personalization will be even smarter, more immersive, more trust-enabling than they are today. More CX initiatives will be run by AI and machine learning algorithms, automated software applications, or bots. The question is: Are brands and consumers ready?
