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MMA Press Release

Call Centre Focus

Date: 10 November 2010



Call centres should be asking for instant feedback from customers about the service they receive as that is the point where they are likely to be honest.
Nigel Shanahan, Rapide Communication MD told delegates at the Customer Service Network ‘The Future of Customer Service’ conference that customer feedback was moving to an instant process.
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LONDON, UK. (November4, 2010) – TigerSpike, the personal media company, today announced that it has worked with The Times to develop the new iPad app for the newspaper’s monthly science magazine, Eureka. Designed as a special interactive edition of the magazine the app features video, audio, interactive elements, psychometric tests and rich content based on the science of sport.

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Strong acceptance of mobile ads, combined with scale and penetration, point towards explosive market growth in context of 3G and smart phone adoption

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BuzzCity launches in-app advertising capability for Android developers

Additional revenue stream created for game and application developers

London, 19 October 2010: Global mobile media company BuzzCity today launches its software development kit (SDK) for Android following the recent success of its SDK for BlackBerry.

The move will enable Android developers to embed advertising within their applications and games, providing a valuable additional revenue stream.

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