



AI and the Changing Consumer Journey
Customers now research, compare, and decide inside AI tools before they ever reach a brand’s site, and most of that activity never shows up in analytics. Across the brands Knotch tracks, more than one in five visitors said AI shaped their visit, while referrer tracking tagged fewer than 1% of them. Join us as MMA and Knotch walk through new research on that gap, then put the findings to a panel of marketers who run content, website experience and measurement.
Agentic AI in CX: How Enterprise Leaders Are Reimagining Customer Journeys, Service, and Growth



+3How do you actually measure the ROI of GEO — and what are you even measuring?
Influence may happen inside an AI answer without producing a click. How do you connect visibility signals to investment decisions?








