Case Studies

Infobip and Club Comex Case Study

A look at how Club Comex's RCS campaign delivered revenue growth of 115% with RCS Business Messaging

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1573362214

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Prototype

A prototype for Nissan

The protoype shows an example of how RCS can be used to contact a customer to promote their product range and direct the user to book a test drive directly through the RCS interface

Resource

1568774927

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Prototype

A prototype for a Swedish passenger train operator

The protoype shows an example of how RCS can be used to contact a customer of a cancellation and how the customer an reschedule their journey using customized action and reply buttons

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1568774786

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Demo

Promotional demo for Cloq

Retail promotional demo for Cloq showing new products and option to purchase and find nearest store

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1568774697

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Case Studies

Subway and Virgin Trains Case Study

A look at the data from two RCS case studies from two RCS pioneers, the UK's Virgin Trains and the international restaurant chain, Subway

Resource

1568306754

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Case Studies

Subway use RCS Business Messaging

A look at how the restaurant chain, Subway, have tested RCS Business Messaging against traditional SMS and the results they have achieved

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1568306753

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Demo

Demo for Brick Bank's confirmation of purchase

Demos a use case for a bank contacting a customer to confirm a purchase and how the user can easily contact the bank to let them know if it's not a recognizable purchase

Resource

1568306752

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Demo

Demo for Redbox, specializing in movies on demand, of user opting in to receive RCS messages from Redbox

Demos how a user can use chat and customized action and reply buttons to opt in to receive RCS messages from Redbox and search for and view closest kiosk location

Resource

1568306750

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Demo

Demo for Redbox, specializing in movies on demand, of user browsing for movies

Demos how a user can use chat and customized action and reply buttons to browse movie genres and select movies to view

Resource

1568306749

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Demo

Demo for Redbox, specializing in movies on demand, of user opting in to news and offers

Demos how a user can use chat and customized action and reply buttons to opt in to news and offers

Resource

1568306748

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Demo

Retail demo for Skechers

Demos how a user can use chat and customized action and reply buttons to see mens shoes, including an advert, browse different style of mens and kids shoes and see functionality for gift card and loyalty membership scheme

Resource

1568306748

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Demo

Cafe demo for Barkers Cafe

Demos how a user can use chat and customized action and reply buttons to see offers and to place an end-to-end order for food and drink including purchase and delivery options

Resource

1568306746

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Demo

Restaurant example use case

Demos how a user can use chat and customized action and reply buttons to make a dinner reservation, apply for discounts and a function to share the reservation with other guests

Resource

1568306745

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In-Market Example

Healthcare use case example

Example slides show how a Healthcare use case could work. Example shows a chatbot flow with interactive buttons for a pharmacy prescription service

Resource

1568306744

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Demo

Telecomms / mobile operator example use case

Demos how a user can use chat and customized action and reply buttons to check mobile phone data usage, adding data and a personalized video summarizing phone usage and billing information

Resource

1568306743

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In-Market Example

Express RCS campaign for multiple retail use cases

Use of chat and customized action and reply buttons to search for clothes, buy a gift card, search for a store, sign up for rewards and generate a coupon

Resource

1568306742

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In-Market Example

Warby Parker RCS campaign for finding a tailored pair of glasses

Use of chat and customized action and reply buttons to find a tailored and cutomized pair of glasses. Other functionality includes browsing the online store, finding a store and searching on FAQs

Resource

1568306741

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In-Market Example

Walgreens coupons RCS campaign for searching for and using discount coupons

Use of chatbot and customized action and reply buttons to search, view and clip Walgreens coupons by category

Resource

1568306740

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In-Market Example

SwiftGift RCS campaign for searching for a gift

Use of chatbot and customized action and reply buttons to find the best gift for someone based on budget and preferences. Shows functionality to view, chose and send gift

Resource

1568306739

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In-Market Example

SuperShuttle RCS campaign for booking an airport shuttle service

Use of chatbot and customized action and reply buttons to find deals, book a ride and download the app

Resource

1568306738

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In-Market Example

Snaptravel RCS campaign for searching and booking travel deals

Use of chatbot and customized action and reply buttons to search and book a travel deal to NYC, including how to filter results and chat with an agent

Resource

1568306737

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In-Market Example

Groupon RCS campaign to search for local deals

Use of chatbot and customized action and reply buttons to browse and purchase Groupon deals, including location based search

Resource

1568306736

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In-Market Example

Great Wolf Lodge RCS campaign to search and book a hotel

Use of virtual assistant (chatbot) to search and go through to booking of a lodge

Resource

1568306735

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In-Market Example

Besy Buy RCS campaign for deal of the day

Use of chatbot and customized action and reply buttons to browse and purchase Best Buys deals of the day

Resource

1568306730

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In-Market Example

BarkBox RCS campaign for monthly subscription box

Use of chatbot to subscribe, gift and claim an offer using interactive chat and messaging

Resource

1568303476

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