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Member Press Release

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INDIANAPOLIS (January 11, 2011) ChaCha, the #1 free real-time answers service that has answered over one billion questions, today reported that by every measure, traffic to its website grew explosively during 2010. comScore's December 2010 report shows that ChaCha.com traffic grew 116 percent and was the 8th fastest-growing website in its top 100 domains versus the same period in 2009.

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PRESS RELEASE

Trailer Park Advanced Content’s New Hires—Suntae Kim & Nicole Durand-Sewer—Add Technical & Production Muscle to growing Mobile division

Dec. 16, 2010—Industry innovator Trailer Park Advanced Content (TPAC), who recently designed the Windows Phone 7 experience for Paramount Pictures’ first Silverlight Enhanced movie—School of Rock, continues to fortify its growing Mobile division. Suntae Kim has joined TPAC as Technical Director for mobile development, and Nicole Durand-Sewer as Mobile Producer.

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Trailer Park
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SDL and Netbiscuits announce strategic partnership to help marketers reach customers anytime, everywhere

8th December, Amsterdam, The Netherlands -  SDL, (LSE:SDL) the leading provider of Global Information Management solutions today announces that its Web Content Management Solutions division  has entered into a strategic partnership with Netbiscuits, the world's leading publishing platform for mobile sites and apps.

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Leading People-Powered Answers Service Hits Major Milestone in Just Two Years, as Traffic Builds to Three Million Questions Daily

INDIANAPOLIS (December 6, 2010) ChaCha, the #1 free, real-time answers service, today announced that it has answered the billionth question submitted by its rapidly growing user base of 25 million online and mobile users. The record-breaking question was “How do you say friend in Elvish according to the Lord of the Rings?” to which ChaCha responded, “’Mellon’ is the Elvish word for ‘friend’ in Lord of the Rings.

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ChaCha
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With web-browsing possible on nearly every mobile phone sold in the U.S. today, InWAP and PreWAP ads opens a floodgate of opportunities for brand advertisers
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With web-browsing possible on nearly every mobile phone sold in the U.S. today, InWAP and PreWAP ads opens a floodgate of opportunities for brand advertisers
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New app creator simplifies application development, distribution and maintenance Guildford, U.K., 16 July 2010 Volantis today launches Framework 6.0, a significant expansion of its core mobile content delivery platform. This latest release allows developers to build superior websites and applications using HTML5 and CSS3, without needing to rely on more complicated Java programming.
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Ruling protects original technology at heart of mobile firm’s core software platform SEATTLE, WA., 2 AUGUST 2010 Volantis, the mobile internet specialist, has been awarded a United States patent for the intelligent mobile web server technology which is at the heart of its core Framework and Storefront platforms. The technology is designed to deliver the best possible mobile internet experience across the 7,000+ devices in Volantis’ database, from the most advanced smart phones through to low end feature phones.
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CMO Clare Grant joins international mobile marketing board Guildford, October 25 2010 Clare Grant, Chief Marketing Officer of Volantis, the mobile internet specialist, has been elected to the 2011 EMEA Board of Directors by the members of the Mobile Marketing Association (MMA). Clare will be joined on the EMEA board for 2011 by representatives from companies including Orange, Ericsson, Telefonica SA, Deutsche Telekom AG, Coca Cola, and Yahoo!.
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Call Centre Focus

Date: 10 November 2010



Call centres should be asking for instant feedback from customers about the service they receive as that is the point where they are likely to be honest.
Nigel Shanahan, Rapide Communication MD told delegates at the Customer Service Network ‘The Future of Customer Service’ conference that customer feedback was moving to an instant process.

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