William Dudley
Group Director, Global Product Strategy & Solutions, SAP Mobile Services
Alcina Wegrzynowski
VP Global Customer Success, SAP Mobile Services
Deliver Effortless and Exceptional Customer Experiences with Intelligent and Interconnected Engagements
In today’s digital economy, customers are expecting deeper, more relevant and personalized experiences that only mobile can deliver. With its expanding role and influence in our everyday lives, enterprises must address a range of increasingly complex reach, security, and engagement challenges to succeed.
Multichannel engagements are key to enabling and simplifying these experiences by providing:
- Secure and reliable global interconnectivity
- Recognizing individual context and preferences
- Integrating emerging connected digital technologies
In this session, you’ll learn how advanced two-way authentication (2FA) when paired with intelligent notification platforms can help marketers better engage their customers, protect experiences, and improve service, loyalty, and satisfaction at reduced costs. Join us and let’s discuss how your company can transform itself by interconnecting data, processes, and interactions to discover new opportunities and enhance interactions in the digital economy.
