MMA and BCG’s 2026 CMO Inquiry on AI’s Real Disruption | MMA / Marketing + Media Alliance
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MMA and BCG’s 2026 CMO Inquiry on AI’s Real Disruption

Roughly 60 global CMOs on how AI is reshaping the marketing operating model, and why execution is falling behind ambition.
Oct 13, 202612:00pm - 1:00pm EDT Add to Calendar Global
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CMOs no longer debate whether AI will reshape marketing. The question now is how fast to move. In the 2026 MMA-BCG Survey on AI Disruption of the Marketing Operating Model, fielded May through July 2026, roughly 60 CMOs rated their AI vision near 6 out of 10, while technology, governance, talent, agency partnerships, and workflows trailed at about 5.

In this session, BCG’s Janet Balis, a co-author of the research, will walk through the findings. Brunswick CMO Lauren Beckstedt and Omnicom’s Jacki Kelley will then take on the harder question: who does the work, who funds it, and how the client-agency model has to change as agentic AI grows from 7% of marketing work today to an expected 27% within two to three years.

What you will learn

  • Why CEOs, CFOs, and CTOs now see AI as a source of enterprise value and growth, and where CMOs remain out of step with their C-suite peers
  • How the CMO role is expanding past marketing, with 64% of CMOs saying AI-enabled transformation is now a bigger part of their job
  • How a clearly articulated AI vision wins funding, with 48% of AI investment in marketing now coming from outside the marketing budget
  • How agentic AI changes the talent mix, pushing human work upstream and moving some work back in-house
  • Why 75% of CMOs say their creative agencies are not ready to scale AI (73% for media agencies), and what clients are asking agencies to change

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