MMA Press Release | Page 35 | MMA Global

MMA Press Release

Call Centre Focus

Date: 10 November 2010



Call centres should be asking for instant feedback from customers about the service they receive as that is the point where they are likely to be honest.
Nigel Shanahan, Rapide Communication MD told delegates at the Customer Service Network ‘The Future of Customer Service’ conference that customer feedback was moving to an instant process.
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LONDON, UK. (November4, 2010) – TigerSpike, the personal media company, today announced that it has worked with The Times to develop the new iPad app for the newspaper’s monthly science magazine, Eureka. Designed as a special interactive edition of the magazine the app features video, audio, interactive elements, psychometric tests and rich content based on the science of sport.

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Emmanuel Allix to help outline and drive MMA’s regional agenda alongside other industry leaders

Singapore, November 03, 2010 – Emmanuel Allix, Vice-president and Managing Director, Asia Pacific at InMobi has been elected to the regional Board of the Mobile Marketing Association (MMA). The election of the new board members comes after over a month of nominations in which more than 200 MMA members voted.

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Strong acceptance of mobile ads, combined with scale and penetration, point towards explosive market growth in context of 3G and smart phone adoption

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