Agenda | MMA / Marketing + Media Alliance

Agenda

Wednesday, December 9, 2026

8:00 AM – 8:55 AM Standard

Open for Registration

9:00 AM – 9:10 AM Remarks

Opening Remarks

CEO & BOD, MMA APAC, Global Head of SMARTIES
MMA Asia Pacific
Managing Director, Vietnam and Cambodia & Board Member Vietnam
MMA Global - APAC
9:15 AM – 9:35 AM Keynote

Vietnam’s Next Growth Frontier: The Role of Marketing in Business Transformation

As Vietnam enters its next phase of economic development, businesses must rethink how they create demand, build competitive advantage and deliver sustainable growth. Explore how marketing, digital innovation and customer-centric leadership contribute to enterprise value.

9:40 AM – 10:00 AM Keynote

Architect Marketing System For Growth - How Quick Commerce Enables Future Shopping Behavior

Vietnamese shoppers have stopped planning and started needing. Demand no longer follows the promo calendar; it is triggered in the moment, and the brand that can be reached within minutes wins. Explore why quick commerce is not just a faster channel but a new demand curve, and why winning it means building marketing infrastructure rather than running more campaigns. You'll learn how to connect the ad, the shelf and the doorstep into one marketing system that turns moments of need into acquisitions & habits.

Country Head, GrabAds
GrabAds - Vietnam
10:05 AM – 10:35 AM Panel

CEO Panel

The Growth Leadership Agenda: Building Competitive Advantage in a Changing Economy

Growth increasingly requires leadership across strategy, innovation, customer experience and organizational capabilities. CEOs discuss navigating disruption, capturing opportunities and building resilience in a competitive market.

Co-Founder & CEO
Purpose.Ant
Chairman
Novaon Group
Moderator
CEO & BOD, MMA APAC, Global Head of SMARTIES
MMA Asia Pacific
10:40 AM – 11:00 AM Keynote

From Campaigns to Customer Ecosystems: The New Rules of Marketing Transformation

Modern marketing is moving beyond isolated campaigns toward connected customer experiences. Explore how organizations integrate media, data, commerce and customer engagement to deepen relationships and unlock growth.

Senior Director of Marketing & PR
HDBank
11:05 AM – 11:25 AM Keynote

The Loyalty Advantage: Turning Customer Experience into Lifetime Value

Customer experience is a critical lever for retention, advocacy and profitable growth. Hear how businesses connect service, data and loyalty programs to improve customer lifetime value.

Head of Marketing & Communication
Vietnam International Bank (VIB)
11:30 AM – 12:00 PM Panel

CMO Panel

Brand Building vs. Performance Marketing: Finding the Right Balance for Sustainable Growth

As pressure for short-term returns intensifies, marketing leaders face choices between immediate conversion and long-term brand equity. Explore how advertisers balance investment, demonstrate effectiveness and deliver sustainable growth.

Deputy Head of Retail Banking Division & Marketing Director
National Citizen Bank
General Marketing Manager
Ford Vietnam
Moderator
Chief Client & Growth Officer
WPP Media
12:05 PM – 1:45 PM Networking

Morning Closing & Networking Lunch

1:50 PM – 1:55 PM Remarks

Afternoon Welcome Speech by MC

2:00 PM – 2:20 PM Keynote

Creativity Meets Technology: Reinventing Brand Experiences for the Next Generation

Technology opens new possibilities for brands to connect with consumers, while creativity remains essential for relevance. Explore how cultural insights, digital innovation and compelling experiences influence engagement and purchase.

In Partnership With:
2:25 PM – 2:45 PM Keynote

How Great Brands Change The Game

Anyone can launch a campaign. Few can build a movement. The secret lies in combining purpose, disruption, and consistency to unlock sustainable growth for decades, not quarters.

Business Executive Officer - Vice President
Nestlé Vietnam
2:50 PM – 3:05 PM Keynote

In Partnership With Income Insurance Limited

Chief Customer Officer
Income Insurance APAC
3:10 PM – 3:40 PM Panel

C-Suite Panel

Brand Strategy & Innovation: Putting Customer Experience at the Heart of Growth

In today’s competitive landscape, customer experience has become a powerful driver of brand differentiation, innovation, and sustainable business growth. This panel brings together CXOs and CMOs to explore how customer-centric strategies are reshaping brand leadership and unlocking new growth opportunities. Industry leaders will share insights on connecting brand strategy, innovation, and customer experience to create measurable business impact.

Head of Experience Management & Process Optimization
MSB Bank
3:45 PM – 4:00 PM Keynote

From Consumer Insights to Commercial Impact: Making Data Work for Growth

Customer data only creates value when translated into better decisions. Explore how brands connect analytics, measurement and experimentation with commercial outcomes.

4:05 PM – 4:20 PM Standard

SMARTIES Vietnam - Showcase

4:25 PM – 4:40 PM Standard

SMARTIES Vietnam - Showcase

4:45 PM – 4:55 PM Remarks

Closing Remarks

CEO & BOD, MMA APAC, Global Head of SMARTIES
MMA Asia Pacific

Our Partners