[India] Personalized User Experience in the Age of Privacy | MMA / Marketing + Media Alliance

[India] Personalized User Experience in the Age of Privacy

Nov 18, 2020 APAC
Webinar Partner:
Rakesh Jaitly Rakesh Jaitly Senior Sales Director - Customer Experience (CX) Solutions, Oracle
Jahid Ahmed Jahid Ahmed Sr. Vice President and Head of Digital Acquisition/Website/Content & Social Media Marketing, HDFC Bank
Gaurav Kaushik Gaurav Kaushik Global VP, Advertising Platform , Saavn
Umesh Krishna K Umesh Krishna K Director - Marketing , Swiggy

This session delves into personalization in times of data privacy and what should a brand do to overcome barriers to enable personalized real time experiences.

​Key Highlights:

  • Today’s consumer is not only aware of what they want but is highly volatile too.
  • Identifying consumer needs and personalizing the offering can help brands delight them.
  • Personalization for the masses is complex.
  • Consumer behavior keeps changing hence collecting customer data and tracking it on an ongoing basis is essential.
  • Third-party vendor data has its own limitations with data privacy and gets complex.

Who should attend:

  • Chief Marketing Officers
  • VP/AVP - Marketing/Digital
  • Sr. Marketing Manager
  • Digital Marketing Manager
  • CIO/CTO