Qualtrics will unveil the playbook to delivering amazing customer experiences. This event will give marketers and customer experience leaders in the travel and hospitality industry a look into what some of the best organizations are doing to surprise and delight customers every step of their journey. These CX techniques will increase revenue, retain current customer base and attract new users.

Join us as we sip and learn while Qualtrics unveils their playbook to delivering amazing customer experiences. Following the thought leader session, a Hamel Winery Sommelier, will lead the wine tasting and pairing experience and explain the history of Hamel Winery and their wine making process.

Why attend?

Attendees will walk away with new revelations surrounding customer experience that will allow their company to drive actionable change while attracting, retaining and growing consumer engagement and loyalty.

About the Wine:

Hamel Family Wines Estate House and Winery is inspired by their magnificent 124-acre site in Sonoma. The Hamel Family wines focus on limited production Cabernet Sauvignon blends, Zinfandel and Sauvignon Blanc from their four certified biodynamic and organic vineyards located in the Sonoma Valley and Moon Mountain District.

About our Partner:

Qualtrics is the creator and leader of the Experience Management (XM) category, and is changing the way organizations design and improve the four core experiences of business––customer, employee, product, and brand. Over 12,000 organizations around the world are using Qualtrics Experience Management, including 85% of the Fortune 100. Clients include JetBlue, Hilton, Airbnb, and Expedia.