HipCricket, Inc.: Account Manager, Brands (New York) 

• Act as the primary point of contact for clients
• Responsible for the planning, execution, cultivation, and monitoring of client accounts
• Train and familiarize client on the benefits of mobile marketing and introduce new features and functionalities
• Develop and review with each client a Promotions/Campaign Calendar
• Ensure that campaigns are matched effectively with client targets
• Business development activities include: identifying potential decision makers, identifying cross-selling and contract renewal opportunities, and conducting client visits
• Manage and maintain campaigns for our clients and ensure a high level of effectiveness for the advertising being served
• Manage daily/weekly client support calls and calls and produce sales reports
• Conduct separate follow-up on-site visits to stimulate utility of service and brain storm client specific opportunities
• Responsible for providing strategy and consulting to clients for further understanding of mobile marketing
• Generate new business from existing clients by integrating mobile components into client advertising campaigns
• Educate resources from client and client agencies on potential uses of mobile components in larger advertising campaigns
• Participate in pitches to existing clients, providing expertise on mobile marketing
• Write proposals for mobile marketing campaigns
• Own client relationship on closed business, developing, managing, and nurturing the relationship, and growing business over time
• To conceptualize, initiate and implement mobile marketing plans and strategies that will enhance the performance and profitability of client brand accounts
• Constantly monitor and analyze changes in the client’s environment, re-evaluating plans and strategies as necessary
• Report periodically on all activities undertaken by the client brand and competitive activities/brands
• Responsible for developing and executing mobile marketing campaigns that increase client brand identity and awareness
• Coordinate cross-functional communication
• Translate consumer insights and learning into actionable plan and program recommendations
• Actively participate in client meetings, lead discussions, and facilitate ideation sessions as needed
• Deliver in-depth presentations of recommendations and insights with crisp, engaging style
• Guide clients through discussions and work sessions to drive their internal change agenda  

• Bachelor's degree, preferably in Business Administration, Marketing or Communications
• Minimum (2) years experience in brand marketing or product development
• Excellent computer skills, including MS Word, Excel, PowerPoint, Explorer, Outlook
• Ability to utilize technology tools available such as email, telephone, seminars, webinars, conference calls, instant messenger, etc.
• Exceptional oral and written communication and strong presentation skills
• Able to communicate ideas well and connect business needs to solutions
• Able to question and listen to coworkers and clients for the purpose of gaining understanding
• Able to organize and manage both information and time effectively
• Professional vocal skills: courteous, well spoken, pleasing vocal tone, and polished in asking questions and sharing information
• Competent in multi-tasking
• Enthusiastic, confident professional, and creative problem solver
• Understands margin, profitability and basic sales concepts